Our Town is fully equipped to provide true “turnkey” property management. Our capabilities encompass residential housing, commercial office management, commercial condominium associations, and retail property management.

 

Commercial Office Management

  • Owner/tenant liaison
  • Rent collection
  • Rent increase notifications and collections
  • Enforcing lease terms and conditions
  • Landlord/tenant negotiations and eviction representation
  • Lease renewal processes
  • Office turnover, preparation, advertising, tenant qualification and lease signing
  • Office inspections and follow-up correspondence
  • Interior and exterior maintenance services and repairs
  • Routine and capital improvement analysis and contracting
  • Financial reporting to property owners
  • Accounts Payable, Accounts Receivable, and Financial Reporting
  • Municipal and emergency personnel contact

 

Condominium Association Management

  • Annual budget preparation, including capital reserve items
  • Competitive bidding for property services
  • CAM fee collections
  • Occupant notifications
  • Exterior maintenance (in accordance with annual budgets)
  • Reserve analysis and implementation
  • Owner financial report and end-of-year tax preparation (in conjunction with the owner’s accountant)
  • Preparation for attendance and Board representation at annual meetings
  • Board Support with Document Interpretation & Delinquency Collection Support
  • Accounts Payable, Accounts Receivable, and Financial Reporting
  • Municipal and emergency personnel contact

 

Retail Management

  • Owner/tenant liaison
  • Budget preparation for CAM fees
  • Service contractor hiring and management
  • Lease renewals, negotiations and rent increases
  • Unit turnover, marketing, screening, lease negotiations and signing
  • Rent and CAM collections
  • Financial reporting to the owners, quarterly or monthly
  • Accounts Payable, Accounts Receivable, and Financial Reporting
  • Municipal and emergency personnel contact

 

Rent Collection Process

Our Town takes its fiduciary responsibility to its investor clients very seriously. Our process begins with a proactive account review, along with communicating concern for tenant business owners’ success, to build a culture of open communication. We then monitor tenant payment amounts and timing to identify month-to-month rent payment trends. This process is designed to minimize delinquencies and facilitate quick intervention when needed.

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